Shipping Information 🌍🚚

At Coolvaya, we want your shopping experience to be smooth, transparent, and worry-free—starting with how we process and deliver your order. Below you'll find everything you need to know about how we handle shipping.

For any questions, feel free to reach out to us at support@coolvaya.com. We’re here to help!

đź•’ Processing Time

Once your order is placed, we typically process it within 1–2 business days.
As soon as your order ships, you’ll receive a confirmation email with tracking details, so you can monitor your delivery every step of the way.

đźš› Shipping Rates

We believe in clear, no-fuss pricing:

  • Free Standard Shipping on all orders over $60 / €60

  • Flat Rate Shipping: Orders under this threshold will incur a $5 / €5 shipping fee

💡 For international customers, we cover all additional costs—including duties, VAT, and customs fees—to ensure a hassle-free experience at delivery.

📦 Estimated Delivery Times

We work with reliable global carriers to ensure timely delivery across all regions:

  • United States: Standard delivery typically takes 5–8 business days

  • United Kingdom & EU Countries: Expect delivery within 4–8 business days

  • Other International Destinations: Usually arrives within 7–15 business days, depending on local customs and postal services

Please note: Shipping times are estimates and may vary slightly due to holidays, customs processing, or local delivery conditions.

🔍 Order Tracking

You can track your order at any time via the tracking link provided in your confirmation email.
Alternatively, you can visit our Order Tracking Page to stay updated on your shipment status.

🌍 European Shipping Standards

Coolvaya is committed to meeting EU consumer expectations and legal standards:

  • All prices shown at checkout include VAT

  • No additional charges upon delivery within the EU

  • Our logistics partners use GDPR-compliant and eco-conscious shipping networks wherever possible

From the moment you place your order to the moment it arrives at your door, we’re here to ensure everything runs smoothly—with clarity, speed, and care.

Â